Scottish Ferries
The latest disruption information
Harris Info
From Monday 19 October
MV Loch Portain remains out of service at James Watt Dock, Greenock, while investigations into vibration levels affecting all four main engines and associated gearboxes continue.
At present, we do not expect the vessel to return to the Sound of Harris service before the end of the summer timetable and are continuing to work through the equipment manufacturer's recommendations.
We have also developed a provisional plan for the winter timetable period (19 October 2026 to 25 March 2027) should MV Loch Portain remain unavailable, taking account of the demands of the annual overhaul programme.
MV Loch Bhrusda will operate an amended timetable on the following dates:
Vessel deployment under review
9 November - 7 December: MV Loch Bhrusda will operate on the Sound of Barra route during MV Loch Alainn's annual overhaul.
2 - 23 January: MV Loch Bhrusda will be unavailable due to annual overhaul.
We are currently reviewing vessel deployment options for the Sound of Harris service during these periods and will provide an update as soon as possible.
Customer bookings – Our booking system is currently closed for new bookings and amendments on this route between Monday 19 October to Monday 30 November.
If you are planning to make a new booking or amendment, please do check back later. Sailings from Tuesday 1 December are still to be added to our system.
Our teams are working on these changes as a priority and will reopen our system as soon as possible. We apologise for any inconvenience this may cause.
Monday 28 September - Sunday 18 October
MV Loch Portain remains out of service at James Watt Dock, Greenock, while investigations into vibration levels affecting all four main engines and their associated gearboxes continue.
At present, we are not in a position to return MV Loch Portain to the Sound of Harris service for the remainder of the Summer timetable. We are continuing to work through the recommendations outlined by the equipment manufacturer.
MV Loch Bhrusda will operate an amended timetable between 28 September - 18 October.
Until Sunday 27 September
MV Loch Portain remains out of service at James Watt Dock, Greenock, while investigations into vibration levels affecting all four main engines and their associated gearboxes continue.
At present, we are not in a position to return MV Loch Portain to the Sound of Harris service for the remainder of the Summer timetable. We are continuing to work through the recommendations outlined by the equipment manufacturer.
Passenger charter MV Pabbay Lass will operate the following additional sailings from Leverburgh Pontoons and the Fishermans Pier in Berneray:
Depart Leverburgh Pontoons – 07:30, 16:30
Depart Fishermans Pier in Berneray – 08:15, 17:15
The vessel can accommodate a maximum of 12 passengers (including up to five infants), dogs and push bikes which customers must carry up/down the steps to the vessel.
You can utilise What 3 Words for support with directions:
Fisherman's Pier: ///lease.deflate.homecare
Leverburgh Pontoons: ///october.innocence.yourself
MV Pabbay Lass is not suitable for customers with limited mobility. Customer bookings must be made online or calling in at 0800 066 5000. Tickets must be purchased online or by telephone prior to traveling and are not available for purchase at the departure ports.
MV Glen Sannox Passenger Lift
Customers are advised that the "Orange" passenger lift on MV Glen Sannox is currently out of use until further notice. Alternative lifts remain available for use on both sides of the vessel.
Winter timetable 2026/2027
The winter 2026/27 timetable for this route is now available to view online and bookings are open.
Information
CalMac Status app
Our CalMac status app is available to download from your usual Google and Apple app stores. Once downloaded, you can sign up to receive push notifications on your favourite routes. You can also view the timetable files for the route and date you have selected. Please note, the results returned will not be a ‘live’ picture of services at that time – instead, they are an enhanced, easy to read excerpt of the timetable. Please continue to check service status for the most up to date information.
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Passenger rights
If your sailing is disrupted or cancelled, read our online guide to find out what you may be entitled to and how to claim.
Turn Up and Go and Bookable route online purchases. If you have purchased tickets online as a group or for any number of travel companions, for use on any of our Turn Up and Go or Bookable routes, the full party must travel on the same sailing. This applies to both legs of your journey. If you are unsure if all members of your group are travelling together, please complete separate transactions online.
Connecting Services For customers using connecting services please note these services do not always guarantee a connection, particularly during times of disruption. We advise that you check both CalMac and connecting service websites prior to travel to ensure you can reach your end destination safely.
Stay Safe
When travelling with us, we strongly recommend our customers follow our safer travel guidance. Before travel, take a moment to familiarise yourself with the details.
Subscriber texts
To subscribe to live updates for a particular route text the words CALMAC and SUBSCRIBE along with the route code of your choice to 60030 e.g. "CALMAC SUBSCRIBE 23". This will automatically subscribe you to ongoing service information relating to that route for a six month period.