Customer Check-in

Please ensure that you arrive at the port in time to check-in for your sailing. Check-in is 45 minutes prior to departure for vehicles and 30 minutes for foot passengers. Late check-in may lead to refusal of carriage and space reallocated.

Eilean Dorcha Festival 2026

To accommodate Eilean Dorcha Festival, an amended timetable will operate from Wednesday 22 - Tuesday 28 July 2026.

View the amended timetable operating from Wednesday 22 - Tuesday 28 July 2026.

Foot Passenger Minibus

Due to pier upgrades in Uig, please be advised that a minibus will be available to transport foot passengers from the port office to the vessel. Passengers will embark and disembark from the car deck.

Information

CalMac Status app

Our CalMac status app is available to download from your usual Google and Apple app stores. Once downloaded, you can sign up to receive push notifications on your favourite routes. You can also view the timetable files for the route and date you have selected. Please note, the results returned will not be a ‘live’ picture of services at that time – instead, they are an enhanced, easy to read excerpt of the timetable. Please continue to check service status for the most up to date information.

You can also sign up for subscriber texts for your favourite route. View information on how to sign up.

Passenger rights

If your sailing is disrupted or cancelled, read our online guide to find out what you may be entitled to and how to claim.

Turn Up and Go and Bookable route online purchases. If you have purchased tickets online as a group or for any number of travel companions, for use on any of our Turn Up and Go or Bookable routes, the full party must travel on the same sailing. This applies to both legs of your journey. If you are unsure if all members of your group are travelling together, please complete separate transactions online.

Connecting Services - For customers using connecting services please note these services do not always guarantee a connection, particularly during times of disruption. We advise that you check both CalMac and connecting service websites prior to travel to ensure you can reach your end destination safely.

Stay Safe - When travelling with us, we strongly recommend our customers follow our safer travel guidance. Before travel, take a moment to familiarise yourself with the details.

Subscriber texts

To subscribe to live updates for a particular route text the words CALMAC and SUBSCRIBE along with the route code of your choice to 60030 e.g. "CALMAC SUBSCRIBE 24". This will automatically subscribe you to ongoing service information relating to that route for a six month period.