Foot Passenger Luggage

As a result of the Passenger Access System being inoperative in Stornoway. A luggage van is being provided for foot passengers to store luggage inside. The luggage van will travel on the vessels vehicle deck & securely store luggage until reaching the destination port, from where it can be collected by foot passengers at each Ferry terminal

Hebridean Celtic Festival 2026

An amended timetable will operate on Sunday 19 July 2026 to accommodate the Hebridean Celtic Festival.

View amended timetable operating Sunday 19 July 2026.

Stornoway Passenger Gangway

Harbour owners, Stornoway Port Authority (SPA) have ongoing repairs to a technical issue with their passenger gangway at Stornoway port and it is expected to be out of service for the foreseeable future. Due to this, our passengers have been asked to embark/disembark via the car deck. We are working with SPA to help to facilitate the best solution for our customers.

Please be advised, this may result in a possible delay disembarking the vessel at the arrival port. We apologise for any inconvenience caused.

Information

CalMac Status app

Our CalMac status app is available to download from your usual Google and Apple app stores. Once downloaded, you can sign up to receive push notifications on your favourite routes. You can also view the timetable files for the route and date you have selected. Please note, the results returned will not be a ‘live’ picture of services at that time – instead, they are an enhanced, easy to read excerpt of the timetable. Please continue to check service status for the most up to date information.

You can also sign up for subscriber texts for your favourite route. View information on how to sign up.

Passenger rights

If your sailing is disrupted or cancelled, read our online guide to find out what you may be entitled to and how to claim.

Turn Up and Go and Bookable route online purchases. If you have purchased tickets online as a group or for any number of travel companions, for use on any of our Turn Up and Go or Bookable routes, the full party must travel on the same sailing. This applies to both legs of your journey. If you are unsure if all members of your group are travelling together, please complete separate transactions online.

Connecting Services - For customers using connecting services please note these services do not always guarantee a connection, particularly during times of disruption. We advise that you check both CalMac and connecting service websites prior to travel to ensure you can reach your end destination safely.

Stay Safe - When travelling with us, we strongly recommend our customers follow our safer travel guidance. Before travel, take a moment to familiarise yourself with the details.

Subscriber texts

To subscribe to live updates for a particular route text the words CALMAC and SUBSCRIBE along with the route code of your choice to 60030 e.g. "CALMAC SUBSCRIBE 25". This will automatically subscribe you to ongoing service information relating to that route for a six month period.